Marcus Hand founded Handmarc LLC to offer expertise in IT managed services, software license negotiations, and IT process improvement. He has extensive experience in IT leadership, Vendor Management, and IT project delivery processes.
Prior to forming Handmarc, Mr Hand was Director of the IT Vendor Management Office at McGraw-Hill Education. There, he was involved in the procurement of IT products and services, and had responsibility for overseeing vendor relationships and the operational performance of service providers. As director, he led negotiations of enterprise agreements with software publishers, such as Microsoft and Adobe Systems. Additionally, he negotiated an updated IT managed services agreement with an ITSM service provider covering multiple towers including end user computing, service desk, data center & storage, and voice & data networks.
Previously, Mr Hand worked for major professional services companies such as EMC Consulting, BusinessEdge Solutions and DMR/Trecom where he managed complex IT programs with both national and global scope. He led several engagements to design, establish or improve IT processes. Areas of focus include project portfolio management, project and program management disciplines, requirements management, and software development life cycles (SDLCs). Notably, he introduced agile techniques to overcome long-standing obstacles to accomplishing performance and quality objectives. Marcus retains a strong interest in tools and techniques for promoting successful outcomes to IT initiatives.
Mr Hand is a member of the Scrum Alliance and the Project Management Institute where he is active in the New Jersey chapter. He is a certified ScrumMaster®, a Certified SAFe 5 Agilist, a Microsoft MCP in software asset management (SAM – Core) and has a Bachelor of Science degree from the University of Liverpool.
Handmarc is committed to engagement in the local community. Our charitable giving program provides funds for non-profits that address locally unmet needs in Mercer County. We also donate skills and energy to their fund-raising activities.
Handmarc is pleased to support PEI Kids, a Mercer County organization that provides child abuse prevention and intervention services. PEI Kids is dedicated to promoting and maintaining a safe environment for all children. PEI Kids works with the child, family, and caregiver to provide prevention, intervention, and advocacy programs regarding personal safety, sexual abuse, and the overall well-being of the child.
Prevention education services raise awareness of the issues and equips children through workshops to recognize and avoid dangers. It has programs to educate adults in how to recognize the signs of sexual abuse, bullying and violence, and how to respond. Intervention programs provide counseling for sexually abused children, and help juvenile offenders and at-risk youth acquire violence avoidance and conflict resolution skills, and reduce the danger to themselves and the community.
Handmarc is proud to support the valuable work of PEI Kids and participate in the organization of fund-raising events.